Ethics and Diversity in Human Services

Provide a rationale for a strategic intervention.
Contextualize the problem with empiricism and history or background, if applicable.
Select theories that best fit the problem and intervention strategy; reality test.

Recommend solutions to the issue.

Assess the role of the practitioner in supporting ethics and diversity in human services.

Additional RequirementsRunning Head: TASK FORCE DECISION MAKING
Taskforce decision making
Krystal Rozier
Professor Mary Rockey
HMSV 8002
Unit 5 Assignment 1
Taskforce decision making
Team functioning and conflict-Riverbend City scenario
Being a team leader presents a rather interesting situation for an individual. The
position comes along with a long list of responsibilities and qualities that one ought to be in
line with to guarantee successful outcomes. Among the responsibilities are decision making
for the team and conflict resolution. The Ruby Lake Teen Homelessness Task Force
presented a critical case that involved a sixteen-year-old girl hospitalized over opioid
overdose. The sixteen-year-old was also transgender, which brought about a somewhat
awkward moment back at home. The mother was willing to accept her as she was, but the
father who was struggling with alcohol addiction could hear none of it. The Ruby Lake Teen
Homelessness Task Force was tasked with finding a viable solution for the young teen.
Qualities of an effective team leader and their importance
Selma van der Haar et al. ( 2017) highlights the need for an effective team leader to
properly coordinate the operations of his team in a problem-solving scenario. The article also
points out the need for the leader to take note of the time limits while linking the team’s
activities with other independent parties enjoined in solving the problem. Our scenario posed
a question that needed a fast solution as young Eva was already endangering her life. She was
already living a life that could be closely associated with prostitution, which could lead to her
ultimate break from her family. As literature dictates, an effective team leader sets the team’s
goal and follows through the progress while trying to achieve a desirable outcome (Selma van
der Haar, 2017). The team’s goal at the moment was to find a lasting solution to Eva’s home
How a team works together effectively
For a team to work together effectively, the team leader ought to ensure that the entire
team is reading the same script. For our case, it was my responsibility to ensure that the
whole team was fully aware of the complexity of the problem at hand. Developing an action
plan would be valuable in motivating the members towards a common goal. All the members
have to be fully aware of what is required from each one of them (McEwan, 2017). In our
case, the entire team had to be fully aware of the task at hand that was finding a reliable home
that would take in Eva from the streets. The team members also had to bring in their inputs
on the matter guided by the available options for Eva. Ineffective teamwork would be one
where all members are reading from different scripts. For example, if the team did not work
together, it would not be possible to find Eva a reliable home.
Strategies for success
An essential strategy in our case would provide recognition of all the member’s
suggestions on how to approach the issue. Individuals who have worked on similar cases
would also go a long way to assisting the task force in achieving its ultimate goal.
Differences in ideas and opinions from members and other parties of interest ought to be
handled constructively when looking for a solution to a problem as a team (Selma van der
Haar, 2017). Eva’s case demanded an open-minded team ready to take in suggestions from all
quotas. Professionals such as counselors also needed to be brought in and weigh in on the
issue so that the girl’s psychological well-being could be considered.
Ethical and diversity issues
Ethical and diversity issues revolve around matters, religion, race, gender, sexuality,
among others. In our case, the task force determined that Eva was a transgender person, a
somewhat conflicting scenario. Eva’s mom was willing to accept her just as she was, although
she mentioned that she would not move away from her “supportive husband.” Eva’s dad,
however, had an issue with her diversity issue and would not accept his transgender daughter.
Eva’s transgender issue also presented a difficult scenario for the task force, as most foster
homes are not known to accept her gender identity. Her age was also a problem, as many
foster homes rarely take in older kids. The task force was, therefore, at a dilemma on the best
home for Eva as a transgender kid.
Impact of these issues on the functionality of the task force
The functioning of the task force was, therefore, threatened, knowing that Eva had
very few home options due to her diversity issue. Eva’s father was a stereotype whose mind
could hardly be swayed in addition to his drinking problems. Most foster homes, similarly,
were known to follow strict rules and guidelines matter gender and religion. The task force
was also aware of the existence of a majority of societal members who had a hard stance in
regards to issues of the Lesbians, gays, bisexuals, and transgender groups. The task force,
therefore, would have a hard time trying to find a foster home that was friendly to the societal
group. In addition to her diversity issue, Eva’s age would also pose a problem as very few
sponsors would be willing to finance her financial needs.
Conflicts on the task force
Conflicts in teamwork can either be task conflicts or personal conflicts, both of which
can bring an end to the team’s cohesion if not handled appropriately (Maltarich, 2016). In our
case, the conflict present was task conflict whereby in an aim to reach the set goal, different
solutions were offered, and the members seemingly could not agree. On one end, some of the
members suggested that a foster home would be the ideal solution for Eva’s issue as she was
already unwanted at home. On the other end, other members pointed out that no foster home
would take her in. The group suggested that she be taken back home but under close
Strategies that could help in the resolution of conflicts
Some of the strategies applicable in conflict resolution include accommodating all
ideas and opinions while pointing out key areas of concurrence and divergence in the group.
All the ideas presented by the different members were factual and could not be ignored. The
fact remained that it would be challenging to locate a foster home willing to take in a diverse
kid. It would also be difficult for her to fit in back at home, and she would still run away.
However, it was vital to note that her mom was willing to accommodate her as she was. At
least she had one parent supporting her. Eva’s behavior in recent days to everyone’s
agreement was worrying, including her current health problem, a drug overdose. She was
already living an undesirable life. As a leader, a working strategy would be to accommodate
the different opinions and work to develop common ground among the members to attain the
most viable solution.
Homeless teenagers such as Eva need not only solutions aimed at getting them
accommodative homes but also counsel. Eva’s case presents the numerous instances in the
world of diverse homeless teens turning to substance abuse as their consolation. The parents
to these teens also ought to be subjected to guidance and counseling for them to accept their
kid’s diversity while providing for them love and care. As the leader of the Ruby Lake Teen
Homelessness Task Force, every team aims to attain the target goal. The task for the team
was to get Eva a loving home amid her life crisis. The best home for her would be her
parental home next to her loving mom though under close observation. As the team leader, I
would also suggest counsel for the dad, who was still opposed to his daughter’s transgender
Desmond McEwan et al. (2017). The Effectiveness of Teamwork Training on Teamwork
Behaviors and Team Performance: A Systematic Review and Meta-Analysis of
Controlled Interventions. Plos One.
Mark A. Maltarich et al. (2016). Conflict in Teams: Modeling Early and Late Conflict States
and the Interactive Effects of Conflict Processes. Sage Journals.
Selma van der Haar, et al. (2017). Team Leader Structuring for Team Effectiveness and
Team Learning in Command-and-Control Teams. Sage Journals, 215-248.

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